Although city crews regularly patrol streets to identify pot holes and other road deficiencies, pot holes can develop on a daily basis when temperatures begin to hover around zero degrees.

We can use your help in identifying locations that require attention so that they can be repaired in a timely manner. Pothole complaints are addressed on both a priority and a scheduling basis.

To Report a Pothole

Take note of the exact location of the pot hole. Please be specific, let us know:

  • the street it is on

  • which lane (north or south bound)

  • address or building it's in front of

  • cross streets (eg. between King and Weber)

Staff will take the details from you at             519-741-2345      .

If Vehicle Damage Occurs

If your vehicle is damaged because of striking a pothole, we suggest:

  • Do not continue to drive your vehicle if it is not operating properly.

  • Record the exact location of the pothole and report it to the City as outlined above.

  • Have the vehicle inspected by a licensed mechanic.

  • You may wish to contact your insurance broker or insurer as you may have coverage for this type of vehicle damage

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