Survey has been sent and results are in.

https://docs.google.com/document/d/1sq8ZGAFR0-Y3HlKGvMNPqRjf5z9LtdO9dixVAqhTUyg/edit?usp=sharing


This list is to generate design discovery questions to send out in a survey to Triangle Wiki contributors. We'll use these questions to create a series of surveys to the contributors to help us draft a formal brief for the this project. We'll send out a three different surveys to contributors of the Triangle Wiki to help us gather information to guide the direction of this project. We are looking for input how we want to position the site. How to make the site more approachable and to raise awareness of what the site is and what users can do with the site. The first part of the survey will cover functional aspects of the site. The second will be a sort of an A/B testing of interface mockups, features, and functions of the site. The final survey will cover the look and feel of the Triangle Wiki visual brand.

We want to narrow down this list, so please review and contribute any questions you feel are important to ask, and let us know which ones you think we can cut.  Please notate your comments with your initials. Also please list your name and initials at the end of the page so we know whose initials belong to whom. PLEASE DO NOT ANSWER THE QUESTIONS ON THIS PAGE. There will be an opportunity for contributors to give their input. Thank you!
 



ORGANIZATION PROFILE:

  • Who is the Triangle Wiki? Keep but consider rephrasing ( mr ) (az) Maybe : What is the heart of Triangle Wiki? (bs)
  • What does it do? (What product or service does it provide?) keep ( mr ) (az) (mz)
  • Why does the Triangle Wiki matter?
    • keep (ael) (hch)(smh) (az) (mc) (bs)
  • What are the strengths of Triangle Wiki?
    • keep (ael) ( mr ) (az) (mc)
  • What challenges does Triangle Wiki face?
    • keep (ael) ( mr )(smh) (az) (mc)
  • Why is Triangle Wiki looking for a new design?
  • What do you like & dislike about the current design/functionality?
    • keep (ael) ( mr )(smh)
    • keep but repharase -people may need some coaching to get useful answers (Maybe something like "What makes it easy to contribute to T.W.?" "What things make it hard to contribute?" (az) (mc) "How could T.W. better meet the needs of the Triangle through this informational portal?") (bs)
  • What assumptions does the public have about Triangle Wiki? ( mr )
    • (Would the contributors know what the public thinks of it? In an ideal world, I think this is something that would have to be addressed through public surveying. -az)
  • What would you like them to think?
    • keep (az)
  • What words best describe Triangle Wiki and the impression you want to make on your audience?
    • keep (hch) ( mr )(smh) (az)
    • Is this being answered by the audience (contributers) or is their a third party influence to the answer? A little confusing. Maybe : What would, in your opinion, be the ultimate goal of T.W. to your audience?  (bs)
  • What is the overall goal of the new design project?
    • keep (ael) ( mr )(smh) (az) (mc) (bs)
  • Who are your competitors? [may sound weird, but this is more for getting information about how others may have done similar projects, the look and feel of their website, etc.] (az)
  • What online portals have you experienced that have the same effect T.W. is ultimately needing to achieve? (bs)


TARGET AUDIENCE:

  • What are your target market’s demographics? (i.e. age, gender, income, views, attitudes, employment, etc.)
    keep ( mr )(smh) (az)
  • Who do you think is the primary visitor to the Triangle Wiki home page?
    • keep (ael) (az)
  • What needs or wants are they seeking to fulfill when visiting or contributing to Triangle Wiki?
    • keep (ael) ( mr )(smh) (az) (mc) (bs)
  • How are you currently reaching your target audience? ( mr )
    • keep (az) 
  • How would you like the new design to improve how you reach your audience or the impression you make on them?
    • keep (ael) (hch) ( mr ) (az) (mc) (bs)


WEBSITE:

  • What are your top 3 frustrations with your current website?
    • keep (ael) (hch)(smh) (az) (mc) (bs)
  • What is the current site lacking?
    • keep (ael) (hch) (az)
  • What do you like most about your current website?
    • keep (ael) (hch) (az) (bs)
  • Who are you trying to reach with the site? Please describe your potential users. Pay special attention to their income, interests, gender, age, etc.
    • keep (ael) (hch)
    • cut - similar to target audience question above (smh) (az)
  • What are your visitors looking for when they come to your site?
    • keep (ael) (hch) (mc) (bs)
    • cut - similar to the target audience question above (smh) (az)
  • Name 3 things that are most important about the design of your new website.
    • keep (ael) (hch) (smh) (az) (mc) (bs)
  • Name 3 things that is least important in the design of your new website.
    • keep (ael) (hch)
    • would it help to have a pre-populated list of things that people can rank? (az)


LOOK & FEEL:

  • Do you have a specific style of design in mind? (minimal, modern, traditional, trendy, dark colors, light colors, etc.) keep ( mr )(smh) (az)
  • Can you give me examples of design styles that you like & dislike? (website links, images, or samples) What do you like or dislike about them? keep ( mr )(smh) (az) (mc) (bs)
  • What font styles do you prefer? (serif, sans-serif, script, modern, classic, thick, thin, rounded, squared, etc.)  Why? cut (smh) (az) (bs)
  • What are the colors used in your current design? Do you want to continue to use them?
    • keep (ael)
  • What colors do you like & dislike? Why? keep ( mr ) (az)
  • What images, colors, font style or other characteristics do you NOT want used? keep (smh) (az)
  • What words would you use to describe the style of design that you would like?
    • [keep (ael)] (az)
  • What images come to mind when you think about your industry. Is there something inherent in your process or product that suggests imagery that can be integrated into the design — a piece of equipment, a step in the manufacturing process, etc.?
  • Please indicate what characteristics should apply to the design.
    • Sophisticated
    • Lighthearted
    • Lively
    • Casual
    • Colorful
    • Traditional        
    • Simple            
    • Monochromatic
    • Masculine        
    • Feminine      
    • Energetic        
    • Serene
    • Friendly        
    • Light            
    • Dark            
    • Minimal
    • Vintage        
    • Playful            
    • Modern        
    • Elegant
    • Illustrated        
    • Rustic            
    • Textured        
    • Stylized
      keep ( mr )


LOGO DESIGN:

  • Do you have a tagline? Do you want it used in combination with the logo? keep ( mr )(smh)
  • Would you like a typographic logo, a logo mark, or a combination of both?
    • [keep (ael)] ( mr )(smh)
  • Do you have any specific imagery you would like to appear in your logo?
  • Do you have any specific imagery that you DO NOT want to appear in your logo?
  • What words would best describe the logo that you would best represent you?
    • keep (ael)(smh)
  • On what applications will your logo be used? Print, web, other.
  • What is the most important application of your logo?



ADDITIONAL COMMENTS:

 

 


Amy Lyons (AEL)

Hannah Hoffman (hch)

Michael Robinson

Sophia Hitchcock (smh)

Aaron Zalonis (az)

Michael Carbaugh (mc)

Bradley Sosnowski (bs) Yeah that's right I wasn't just commenting bullshit!


FYI - In 2012 we started an initiative to redesign the front page. The project was being led by Hal Goodtree from Cary and he designed the following survey. You might be interested in the following questions and results. The front page project died after it was determined the design did not feel or look grassroot (aka wiki) -- Reid Serozi