The San Francisco Municipal Transportation Agency is a city-run institution that oversees the city's various transportation issues such as parking and public transit. It was formed after the November 1999 passage of Proposition E, which called for the merging of Muni and the Department of Parking and Traffic.

The customer service office, which moved from 1380 Howard Street on July 9, 2007, sells maps, parking permits, meter cards and Muni passes, and holds hearing rooms. The office is scheduled to offer a lost and found service in 2008.